Update effective as of May 20, 2020
1. Privacy Policy
We are concerned about your privacy, and we want to describe how we collect and use your Personal Information (as defined below). This Privacy Policy sets forth the online data collection, processing, storage, transfer, and usage policies of Method Technologies, Inc. ("Method Technologies", "us", "we", and "our" are used interchangeably) as used on this website, our client portal (the "Portal"), and the mobile versions of both (this "Site") that apply to you, the user ("User" or "you"). This Privacy Policy does not apply to information collected through any other web site, mobile application, or service that we do not control. By using or accessing our Site, you agree to all of the terms and conditions of this Privacy Policy. If you do not agree with these terms and conditions, do not use the Site.
2. Use of Personal Information and Payment Information
"Personal Information" is unique information that identifies you. Personal Information includes information such as your name, physical address, email address, and telephone number. We may also ask you for financial information for payment purposes through the Portal, including, but not limited to your billing name; billing address; credit, debit, bank card, or PayPal account information; or any other information that we, in our sole discretion, deem appropriate ("Payment Information"). We store your Payment Information on our database (except for security codes) to process your order. Once you provide us with your Payment Information, we will forward the information to our third-party payment processor, who will only use your Payment Information to process your payment of the ordered products. We keep your Payment Information on a secure system with access limited to our staff who handle the processing of payments.
We collect your Personal Information so you can place orders, request information and support, file support tickets, and view usage reports and so that we can notify you about changes to the Portal and our Site, monitor the usage of the Portal and our Site, and detect, prevent and address technical issues. Upon receiving your request for a user account, we will process your request, and if approved, create an account for you. If you contact us for support or file a support ticket on our Portal, we will keep an internal record of what support was given. Such support will be governed by a further agreement between us. Additionally, when you contact us through our Site’s contact page, you consent to be added to our mailing list, which will send you emails regarding our web site, new Method Technologies services, and special offers we think you'll find valuable. If you would rather not receive this information, please follow the link included in the emails to unsubscribe or email us at [email protected] so that we can change your preferences. Please be aware that even after you unsubscribe, we may retain information about you to make sure you remain unsubscribed until requested to re-subscribe to our mailing list. We will not give any information about you to third parties without your express permission, except to protect our legal rights, to protect members of the public, and as otherwise required by law.
3. Aggregate Information
"Non-Personal Information" is information that does not specifically identify you or any person as an individual and includes, but is not limited to, such non-unique information obtained from Users of the Site like aggregated data, web-browser type, browsing history, IP address or an Internet Service Provider ("ISP"). Non-Personal Information is used to manage the Site and Service; track usage and improve the Site and/or Service; and is not linked to any Personal Information. When you visit the Site we may receive the URL of the website from which you came, and when you leave the Site, we may receive the URL of the website to which you are going. We also may receive the IP address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, as well as the name of your ISP. We use Non-Personal Information gathered about you from our Site to help diagnose problems with our server, and to administer our Site. We also gather Non-Personal Information to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any Personal Information, except as necessary to prevent fraud or abuse on our Site. Our Site uses cookies to identify you so you don't have to login each time you visit our Site. We will never reveal or share this cookie information to any third-party site, nor does your cookie contain any Personal Information. This Site also contains links to other websites and social networks. Method Technologies is not responsible for the privacy practices or the content of such websites. We may display some of the publicly available information from social networks and other websites on our web page, and we make no representations or warranties as to the accuracy or other character of such information. Except as indicated above regarding URLs of websites to which you are going and publicly available information, including testimonials about us, we do not collect or display any information from such websites or social networks.
4. Tracking & Cookie Data
We use cookies and similar tracking technologies to track the activity on our Portal and Site and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Portal and Site.
Examples of Cookies we use:
5. Transfer of Data
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Method Technologies will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
6. Security of Your Personal Information and Payment Information
Method Technologies diligently makes every effort to ensure that your Personal Information is secure on its servers by using industry standard security technology, such as firewalls on both our main and backup servers. Our third-party payment processor also uses industry standard security technology to secure your Payment Information. Unfortunately, information transmitted via the Internet is not completely secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. We expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all Personal Information stored therein and/or Payment Information processed through our Site and sent to our payment processor, and you agree to hold Method Technologies harmless for any loss or damages that may result therefrom.
7. Analytics
We may use third-party service providers to monitor and analyze the use of our Portal and Site.
8. Do Not Track Requests
Some web browsers or smartphones have the ability to set "Do Not Track" requests to block user activity from being tracked across web pages or devices. We do not recognize "Do Not Track" signals.
9. Users under 13 Years Old
Registered Users must be aged 13 years or older. In the event that we learn that information has been collected from a child under age 18 without verification of parental or guardian consent, that information will be deleted as quickly as possible. Users do not have the ability to make their information publicly available through our Site. If you believe that we might have any information from or about a child under age 18, please contact us.
10. Amendments and Applicable Law
This Privacy Policy may be changed from time to time and without prior notice, and such changes are effective as soon as they are posted, unless a later effective date is posted. By continuing to use the Site after such changes are posted and effective, you agree to be bound by the revised Privacy Policy. Method Technologies maintains its headquarters within and provides the Site from the United States. Please be aware that any information that we obtain as a result of your use of the Site will be subject to the laws of the United States. The privacy and data protection laws in the United States may not be equivalent to such laws in your country of residence.
11. Contact Information
If you need to contact us regarding this Privacy Policy, we can be reached by emailing us at [email protected], calling us at (844) 463-8463, or mailing us at 10805 Holder Street, Suite 100, Cypress, CA 90630.
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