Update effective as of May 20, 2020
2. Use of Personal Information and Payment Information
"Personal Information" is unique information that identifies you. Personal Information includes information such as your name, physical address, email address, and telephone number. We may also ask you for financial information for payment purposes through the Portal, including, but not limited to your billing name; billing address; credit, debit, bank card, or PayPal account information; or any other information that we, in our sole discretion, deem appropriate ("Payment Information"). We store your Payment Information on our database (except for security codes) to process your order. Once you provide us with your Payment Information, we will forward the information to our third-party payment processor, who will only use your Payment Information to process your payment of the ordered products. We keep your Payment Information on a secure system with access limited to our staff who handle the processing of payments.
We collect your Personal Information so you can place orders, request information and support, file support tickets, and view usage reports and so that we can notify you about changes to the Portal and our Site, monitor the usage of the Portal and our Site, and detect, prevent and address technical issues. Upon receiving your request for a user account, we will process your request, and if approved, create an account for you. If you contact us for support or file a support ticket on our Portal, we will keep an internal record of what support was given. Such support will be governed by a further agreement between us. Additionally, when you contact us through our Site’s contact page, you consent to be added to our mailing list, which will send you emails regarding our web site, new Method Technologies services, and special offers we think you'll find valuable. If you would rather not receive this information, please follow the link included in the emails to unsubscribe or email us at [email protected] so that we can change your preferences. Please be aware that even after you unsubscribe, we may retain information about you to make sure you remain unsubscribed until requested to re-subscribe to our mailing list. We will not give any information about you to third parties without your express permission, except to protect our legal rights, to protect members of the public, and as otherwise required by law.
3. Aggregate Information
4. Tracking & Cookie Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Portal and Site.
Examples of Cookies we use:
5. Transfer of Data
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
6. Security of Your Personal Information and Payment Information
Method Technologies diligently makes every effort to ensure that your Personal Information is secure on its servers by using industry standard security technology, such as firewalls on both our main and backup servers. Our third-party payment processor also uses industry standard security technology to secure your Payment Information. Unfortunately, information transmitted via the Internet is not completely secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. We expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all Personal Information stored therein and/or Payment Information processed through our Site and sent to our payment processor, and you agree to hold Method Technologies harmless for any loss or damages that may result therefrom.
We may use third-party service providers to monitor and analyze the use of our Portal and Site.
8. Do Not Track Requests
Some web browsers or smartphones have the ability to set "Do Not Track" requests to block user activity from being tracked across web pages or devices. We do not recognize "Do Not Track" signals.
9. Users under 13 Years Old
Registered Users must be aged 13 years or older. In the event that we learn that information has been collected from a child under age 18 without verification of parental or guardian consent, that information will be deleted as quickly as possible. Users do not have the ability to make their information publicly available through our Site. If you believe that we might have any information from or about a child under age 18, please contact us.
10. Amendments and Applicable Law
11. Contact Information